It was not immediately clear how passengers can claim their money, but if all 76 passengers take Delta up on its offer, the airline will have to [give] nearly $2.3 million in total.
Delta Care Team representatives are telling customers that the offer "has no strings attached and does not affect rights."
Delta Flight 4819, which was arriving at Toronto Pearson International Airport from Minneapolis, burst into flames upon landing and flipped upside-down on the runway at around 2:15 p.m. Monday.
The CRJ-900 was carrying 76 passengers and four crew members who were left dangling from their seatbelts when the smoking plane came to a stop.
There were no deaths, but 21 people were injured and taken to local hospitals for treatment. Toronto Pearson President and CEO Deborah Flint said none of the injuries were life-threatening.
As of Wednesday morning, all but one of the injured passengers had been released from the hospital, Delta said.
Weather conditions at Toronto Pearson International Airport were clear on Monday, Flint said, although wind gusts up to 40 mph were reported at the time of the crash. Two storms dumped nearly 2 feet of snow on the airport in the days leading up to the crash, but no snow was reported on radars at the time of the accident.
Flint warned against speculation and declined to answer questions about the conditions of the runway.
The cause of the crash remains unclear. The Transportation Safety Board of Canada is investigating, with assistance from the U.S. National Transportation Safety Board, officials have said."
It's worth noting that Delta's CEO, Ed Bastian, defended President Trump in an interview today.
Gayle King was accusing the Trump administration of being complicit in the recent plane crashes due to its firings of employees of the FAA.
WATCH 🇺🇸🦅 @Delta CEO Ed Bastian defends the Trump administration when Gayle King attempts to blame @POTUS for recent plane crashes due to firing employees.
— Toria Brooke (@realtoriabrooke) February 19, 2025
pic.twitter.com/dl1Grqjpr0
King asked, "Do those cuts worry you? I know that impacts the safety. . . Do these cuts affect you?"
Bastian replied, "The cuts do not affect us, Gayle. I've been in close communication with the Secretary of Transportation."
"I understand that the cuts at this time are raising questions, but the reality is, there are 50,000 people who work at the FAA, and the cuts, as I understand them are 300 people, and they were in non-critical safety functions."
Bastian continued, "The Trump administration has committed to investing deeply in terms of improving the overall technologies that are used in the air traffic control systems and modernizing the skies. They're committed to hiring additional controllers and investigators and safety investigators. So, no, I am not concerned with that at all."